MedRep CRM
Company: Magespider Infoweb
Last Updated: October 1, 2026
Magespider Infoweb provides the MedRep CRM application as a field management and customer relationship management tool for Medical Representatives and other authorized users.
This Privacy Policy explains how information may be collected, used, stored, processed, and protected when users access or use the MedRep CRM mobile application.
By using MedRep CRM, you acknowledge the practices described in this Privacy Policy.
To provide the features and functionality of MedRep CRM, we may collect or process the following types of information.
Users may have personal or professional information associated with their MedRep CRM account, such as:
The exact information available in the application may depend on the user's organization and account configuration.
MedRep CRM allows authorized users to record and manage work-related activities. This information may include:
This information is used to support business operations, reporting, planning, and field management.
MedRep CRM collects precise device location information, including latitude and longitude, when location access is enabled and required by the application.
Location information is used for field-work management and location-based business functionality, including:
Depending on the device operating system and the permissions granted by the user, MedRep CRM may collect location information while the application is actively being used and while the application is running in the background.
Background location collection may continue while the application is not actively displayed on the screen when required for the application's field-work tracking functionality and permitted by the device operating system.
Location information may be transmitted to and stored on our servers for legitimate business and operational purposes.
We may automatically collect or process limited technical information necessary to operate, maintain, secure, and improve the application, such as:
Information collected or processed through MedRep CRM may be used for the following purposes:
We do not sell, rent, or trade users' personal information to third parties for advertising purposes.
Location tracking is an important part of the field-management functionality of MedRep CRM.
When location permission is granted and required by the application, MedRep CRM may collect precise location information from the user's device and transmit it to our servers.
The application may collect location information in the background when necessary to support employee field-work tracking and management.
Background location information may be used to:
Background location collection is performed only as permitted by the user's device operating system and the permissions granted to the application.
Users may manage or revoke location permissions through their device settings. If location access is required for the application's functionality, disabling the required location permission may prevent the user from accessing or using certain application functionality.
MedRep CRM may use push notifications to provide users with important information related to their account, work activities, requests, approvals, updates, or other application-related events.
To provide push notifications, the application may generate and process a device-specific push notification token.
Users may manage notification permissions through their device settings.
MedRep CRM may use third-party services to support application functionality, analytics, performance monitoring, crash reporting, and push notifications.
These services may include:
These third-party services may process certain device, application, diagnostic, or usage information as necessary to provide their services.
Information processed by third-party service providers is subject to their respective privacy policies and data protection practices.
We do not use third-party services to sell users' personal information for advertising purposes.
We value user privacy and take reasonable administrative, organizational, and technical measures to protect information processed through MedRep CRM.
Information may be stored on servers and systems used to operate the application and provide its services.
Access to application data is intended to be limited to authorized users, personnel, administrators, managers, and systems where required for legitimate business and operational purposes.
Location and other information transmitted between the application and our servers may be protected using secure communication technologies.
However, no method of electronic transmission, communication, or storage is completely secure. While reasonable measures are taken to protect information, absolute security cannot be guaranteed.
We do not sell or rent personal information.
Information may be shared or made accessible in the following circumstances:
Any information shared with service providers is intended to be limited to what is reasonably necessary for providing the relevant service.
MedRep CRM accounts are generally provided and managed by the user's organization or employer. Users may not create an independent account directly through the application.
Depending on the user's account, organization, and applicable requirements, users may be able to:
Certain information may need to be retained where required for legitimate business, organizational, contractual, security, operational, or legal purposes.
Requests relating to employee or organization-managed information may need to be handled through the user's organization or authorized administrator.
Information may be retained for as long as necessary to:
Location information may be retained as required to provide current-location functionality, field-work management, reporting, and related business operations.
Retention periods may vary depending on the type of information, the user's organization, operational requirements, and applicable legal or contractual obligations.
MedRep CRM is designed for professional and business use and is not intended for children under the age of 13.
We do not knowingly design or operate the application to collect personal information from children under the age of 13.
If we become aware that information from a child has been collected inappropriately, reasonable steps will be taken to address the situation.
Magespider Infoweb may update this Privacy Policy from time to time to reflect changes to the application, services, legal requirements, or privacy practices.
Any changes will be published on this page, and the Last Updated date will be revised accordingly.
Users are encouraged to review this Privacy Policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of information in MedRep CRM, please contact us:
Company: Magespider Infoweb
Email:
info@magespider.com